Credit Controller

Location Sittingbourne
Salary Paying £30k - £32k DOE
Contract Permanent
Job Ref

A well‑established organisation is seeking a proactive and detail‑driven Credit Controller to join its high‑performing finance team. This is a key role in ensuring strong working capital performance, accurate customer account management and effective cash collection processes.

If you are a confident communicator who enjoys resolving queries, building relationships and maintaining high standards of financial control, this is an excellent opportunity to develop your career in a supportive and fast‑paced environment.

 

Key Responsibilities:

·       Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances.

·       Conduct proactive credit control activity via phone and email, maintaining accurate records of all interactions.

·       Investigate and resolve invoice, payment and credit note queries, working closely with internal teams and customers.

·       Accurately post and allocate customer payments, resolving unallocated cash promptly.

·       Produce customer statements and supply supporting documentation such as copy invoices.

·       Review and action daily credit hold lists, escalating high‑risk accounts where required.

·       Assist with credit checks, monitor customer payment behaviour and flag potential bad debts.

·       Maintain accurate customer account information and update portals/EDI systems where applicable.

·       Support ageing reviews, internal reporting and wider finance team tasks.

·       Contribute to process improvements and ensure credit control procedures are consistently followed.

 

The Ideal Candidate Will Be:

·       Experienced in credit control, accounts receivable or a similar finance function.

·       A strong communicator with confidence in managing customer relationships.

·       Highly organised, accurate and able to prioritise a busy workload.

·       Analytical, proactive and able to investigate and resolve queries efficiently.

·       Comfortable working with finance systems and maintaining high‑quality data.

·       A team player who brings a positive, solutions‑focused approach.

 

What’s on Offer:

·       A key role within a stable and supportive finance team.

·       Career development opportunities within a growing organisation.

·       £30k–£32k salary plus benefits.

·       A collaborative environment where your contribution to working capital performance is highly valued.

Apply now

Consultant

Joanne Gruodienė

Associate Director